Orders & Shipping
How long does delivery take?
Standard delivery within South Africa typically takes 8-11 business days. Express delivery is available and usually arrives within 2-5 business days depending on location.
Do you ship internationally?
Yes, we ship to a wide range of countries. International orders generally take 7–14 business days depending on your location and local customs processing.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your shipment.
Returns & Refunds
What is your return policy?
We want you to love your CoveSA products. If you are not completely satisfied, please contact us within 14 days of receiving your order to arrange a return or exchange.
What condition must items be in for a return?
Items must be unused, in their original packaging, and in the same condition as received. We are unable to accept returns on items that show signs of use.
How long do refunds take?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.
Products
What materials are used in CoveSA products?
Our accessories are crafted from premium, durable materials selected for performance and longevity on the course. Specific material details are listed on each product page.
How do I care for my CoveSA products?
We recommend hand washing with mild soap and warm water. Avoid harsh chemicals or machine washing to preserve the quality and finish of your accessories.
Contact Us
How can I get in touch?
You can reach us via our Contact page. We aim to respond to all enquiries within 1–2 business days.